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Privacy Policy

Effective Date: April 1, 2025

Last Updated: April 1, 2025

1. Introduction

Welcome to Lazy Susan Design & Remodeling (“Company,” “we,” “us,” or “our”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services — including through email, SMS, and phone calls, which may be powered by automation tools like GoHighLevel (GHL).

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Communication Data: Text messages, emails, and phone calls — including information provided when you respond to or initiate communication with us.

  • Website Activity: IP address, browser type, device type, pages viewed, and time spent on our website.

  • Project Details: Any information you share about your remodeling or design needs via forms, calls, emails, or text messages.

3. How We Use Your Information

We use your information to:

  • Communicate with you via phone, text, and email.

  • Respond to inquiries or project requests.

  • Send updates, scheduling confirmations, and follow-ups.

  • Improve our website and services.

  • Manage and enhance our customer relationships.

Note: Our communication may include automated messages and call tracking features for quality assurance and scheduling purposes.

4. Text and Email Communications

By submitting your contact information on our website, you consent to receive communications via:

  • SMS/Text Messages: You may receive appointment reminders, follow-ups, and promotional updates. Message and data rates may apply. You can opt out at any time by replying “STOP.”

  • Email: We may send newsletters, project updates, and service promotions. You can unsubscribe at any time by clicking the link in our emails.

  • Phone Calls: Calls may be recorded or monitored for quality and training purposes.

5. Data Sharing

We do not sell your information. We may share your information with:

  • Service providers who assist us in delivering services (e.g., CRM, automation, or hosting platforms).

  • Legal authorities if required by law or to protect our rights.

  • Contractors or team members involved in your project planning or execution.

6. Data Security

We take reasonable technical and organizational precautions to protect your personal information. However, no system is 100% secure, and we cannot guarantee the security of data transmitted electronically.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access or request deletion of your data.

  • Opt out of marketing communications.

  • File a complaint with a regulatory authority.

To exercise these rights, please contact us at info@lazysusandesign.com.

8. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your website experience, analyze site traffic, and personalize content.

9. Updates to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Lazy Susan Design & Remodeling

📧 Email: info@lazysusandesign.com

📞 Phone: +1 (971) 983-7207